Privacy Policy
Effective Date: June 28, 2025
Last Updated: June 28, 2025
FortiHost LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information through our mobile application FortiGYM (the "App").
1. Information We Collect
We may collect the following information when you use the App:
- Personal Information: Name, email, phone number, profile photo, card ID.
- Health Metrics: Height, weight, BMI (entered by the user or their gym).
- Usage Data: Screens visited, access logs for check-ins, crash logs (anonymous).
- QR Code or Card ID: For gym access authentication.
We do not collect sensitive biometric data, financial information, or precise location data.
2. How We Use Your Information
- Allow gym members to log in and access their profiles
- Display membership and subscription details
- Enable QR code or card-based access to gym facilities
- Track health metrics and subscription history
- Improve and maintain app functionality
3. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share data with:
- Your gym or fitness provider to manage your subscriptions and access control.
- Service providers (e.g., cloud storage, analytics tools) under strict confidentiality.
- Legal authorities if required by law or regulation.
4. Data Security
We implement technical and organizational measures to protect your data, including:
- Secure communication over HTTPS
- Authentication tokens for session management
- Encrypted data transmission between client and server
However, no method of transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Object to data processing or request data portability
- Withdraw consent at any time
To exercise these rights, contact us at: [email protected]
6. Children’s Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us immediately.
7. International Users
Your information may be transferred to and maintained on servers located in the United States or other jurisdictions. By using the App, you consent to this transfer.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes via the App or on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
FortiHost LLC
Email: [email protected]
Website: https://fortihost.com